Can Pholeo read the hotel’s BEO format?+
Event Builder reads BEOs and banquet packets from different venues into a draft for your review. Each value it proposes shows the page it came from, and you accept, change or reject it before anything is written to the event.
How are service charges and taxes handled on a BEO line?+
Each category carries its own charges, admin fee and tax, set per venue, so a catering line and an AV line are treated differently without a formula to maintain. Pre-tax and all-in totals show side by side.
What happens when the hotel sends a revised BEO?+
Read the revision in and Pholeo changes only the functions it names; the rest of the program is untouched. The log shows what moved and when.
How does this help with the final bill?+
Actuals are entered on the lines they belong to, so the master bill is compared to the plan function by function. In the ASIS GSX case study, that is the reconciliation workflow the team used.
Can the venue see or edit anything?+
Only what you choose. A catering manager can be given a portal link to review and comment on the functions that concern them, with a feedback thread, and no access to the budget.
Does it replace our current BEO process?+
It can be the primary tool or sit beside the venue’s own. Some planners generate their BEO-style sheets from Pholeo and send them; others keep the hotel’s paper and use Pholeo to check it and carry the numbers.